Legion’s focus on automation and industry-leading usability is at the core of our product development. A recent key feature in Legion Workforce Management (WFM) is the ability to quickly and efficiently edit schedules. This improvement particularly streamlines adjustments in key areas such as shift time, work role, and assignee.

This functionality is not just a convenience; it’s necessary to ensure that store managers can spend less time wrestling with schedules and more time leading their teams. Read on to learn how your team can leverage this new feature and become more efficient through Legion Workforce Management Software.

The Need for Quick Edits

In fast-paced retail, QSR, and hospitality environments, store managers constantly juggle multiple responsibilities. From ensuring customer satisfaction to maintaining store operations, their to-do list is seemingly endless. Scheduling, while critical, is just one of many tasks they must manage. By enabling Quick Edits in our scheduling system, we aim to simplify one of the most time-consuming aspects of their job.

Quick Edits are non-intrusive, quickly accessible, and intuitive. When managers make a Quick Edit, they can view the full schedule to see employee availability, when employees work throughout the week, and how the employee’s schedule looks for the rest of the day.

Additionally, we have made these actions light and easy so that a manager using a desktop or tablet can easily make Quick Edits. In cases where you are on the go, store managers can always use the Legion Workforce Management mobile app to make a shift edit.

Imagine a scenario where a team member suddenly calls in sick or a customer surge necessitates an immediate shift in responsibilities. In these moments, swiftly adjusting shift times, reassigning roles, or swapping team members becomes invaluable. Without this capability, store managers might find themselves bogged down in administrative work, diverting their attention away from where it’s needed most—their team and customers.

 

More Time for Team Engagement

Store managers are at their best when they can be on the floor, interacting with their team, mentoring employees, and ensuring operations run smoothly. The time saved by making quick schedule adjustments can now be reinvested into these high-value activities. When managers can focus on coaching, motivating, and supporting their staff, the overall productivity and morale of the team are significantly enhanced.

Our scheduling systems’ goal is to minimize the time managers spend creating and managing schedules. This enables store managers to be more effective leaders and focus on what they enjoy about their jobs. Quick Edits help achieve this by reducing the administrative burden and allowing managers more time to do what they do best—lead people.

Quick Edits: A Solution, Not the Final Destination

While the ability to make Quick Edits is a powerful tool, it’s not the final destination. The ultimate aim is to design scheduling systems that require minimal edits in the first place. This involves improving the inputs to the schedule—things like forecasting, employee availability, and a solid labor model—to create a more accurate and reliable schedule from the start.

Legion excels at demand forecasting and creating helpful and insightful labor guidance for managers, ensuring they know exactly how many people they may need at any given point in the day or week.

However, no matter how perfect a schedule might be, unforeseen circumstances will always arise. Flexibility will always be needed, whether it’s an unexpected absence or a sudden change in customer demand. This is where Quick Edits remain indispensable, allowing store managers to adapt to real-time changes with ease and efficiency.

Empowering Store Managers Through Better Scheduling Tools

In summary, enabling Quick Edits in key scheduling areas is essential for empowering store managers to be more effective leaders. By reducing the time spent on schedule adjustments, we allow them to focus on their teams and customers—where their impact is greatest. However, while Quick Edits are an important feature, our ultimate goal should be to refine the scheduling process to minimize the need for these adjustments.

A well-designed scheduling system that balances accuracy and flexibility will make store managers’ lives easier and contribute to a more motivated and productive workforce. As product managers, it’s our responsibility to ensure that the tools we create continue to evolve to meet these needs, ultimately driving success for the entire organization.

Request a demo to see Automated Scheduling in action. Learn more about how intelligent automation powered by Legion WFM simplifies and reduces scheduling time.