CONVENIENCE STORES
Transform Convenience Store Operations and Frontline Engagement with AI-Powered Workforce Management
According to the National Association of Convenience Stores (NACS), convenience stores often face attrition of over 150% for their part-time employees. Legion’s AI-powered Workforce Management can help convenience store operators maximize operational efficiency and employee engagement simultaneously.
- Automatically predict demand by channel, location, and demand drivers to ensure appropriate staffing for 24/7 operations and controlled substance sales
- Reduce administrative overhead by intelligently automating scheduling, compliance management, and time and attendance tasks
- Empower employees with gig-like schedule flexibility and enable them to claim open shifts at nearby locations
Legion by the Numbers
Convenience Stores
66%
reduction in scheduling creation time
10%
reduction in compliance costs
5%
reduction in
employee attrition
4.8
App Store rating drives
adoption and engagement
with employees
Legion’s Award-Winning Convenience Store Workforce Management Software
Optimize Convenience Store Execution & Improve the Frontline Experience
Frontline employees increasingly demand gig-like schedule flexibility and immediate access to their earned wages. Legion can help C-store operators empower their employees with schedules that meet their preferences while simultaneously improving operational efficiency through the power of Legion AI. By intelligently automating key WFM tasks, managers can focus on the human side of work, such as spending time with their team and interacting with customers.
Benefits of Intelligently Automated WFM
Precisely predict demand
Legion Demand Forecasting helps C-store operators precisely and automatically predict demand. It uses mature data science to create a unique model for each demand driver—such as items for sale, traffic, transactions, and sales—and delivers a unique forecast per driver. For example, Legion can accurately predict how many cups of coffee will be sold by location in 15-minute, 30-minute, or daily increments. Weather and local events are syndicated and pre-integrated to deliver the most accurate forecasts, and the solution continuously learns, improves, and adapts to deliver highly accurate results in changing conditions.
Create the optimal labor plan
Legion Labor Optimization uses mature AI to create the optimal labor plan based on precise demand forecasts automatically. It computes the minimum labor necessary to meet forecasted demand and accounts for labor not directly related to customer service, such as restocking and inventory. It automatically incorporates business rules such as minimum staffing requirements and budget constraints to create the optimal labor plan.
Automatically generate optimized schedules
Legion Automated Scheduling matches business needs with employee skills and preferences 96% of the time. It’s proven to reduce convenience store managers' scheduling time by 66%. Legion’s AI Optimization Engine does the heavy lifting of schedule creation while allowing manager control. The solution learns from manager edits and continuously delivers high-quality, compliant schedules. By intelligently automating schedule creation and maintenance, managers can focus on the human side of work, such as interacting with their team and customers.
Minimize compliance risk
Legion’s Time and Attendance schedule-aware timesheets automatically assess schedule change premiums and highlight time clock-to-schedule variances. Premiums are automatically calculated. Legion Automated Scheduling automatically factors in state, local, and federal compliance rules and ensures predictable schedules. Managers are notified if they make a schedule edit that introduces a compliance violation. Keeping up with compliance changes is easy with pre-built compliance templates.
Empower Employees With Schedule Flexibility and Control
Give frontline employees greater flexibility and control. Employees can specify when, where, how long, and how often they want to work and update their preferences at any time. Frontline employees get an easy-to-use, 4.8-star-rated app that allows them to swap shifts and claim open shifts, even at other locations.
Improve Communication
Legion Frontline Communications improves communication with hourly employees. Employees get easy-to-use modern communication tools. Managers and District managers can easily share news, give kudos, and reinforce the corporate culture. Legion’s Generative AI Communication Assistant makes it easy to author posts quickly. Frontline Communications is schedule-aware to reduce compliance risk.
Improve Employee Engagement Through Earned Wage Access
Legion InstantPay provides employees instant access to their earned wages, improving financial health, boosting employee engagement, and improving operational efficiency. It drives open shift uptake by giving workers visibility into potential instant earnings for open shifts and improves clock hygiene and on-time performance by almost 70%. It’s available in the same app employees use to view their schedules. Legion InstantPay is also a powerful recruiting tool that shows potential employees that you care about their financial well-being.
Why Legion?
Legion’s industry-leading WFM platform enables intelligent automation to maximize labor efficiency and employee engagement simultaneously. Businesses that use Legion WFM have achieved 13x ROI, cut scheduling time in half, and achieved a 96% match rate between business needs and employee skills and preferences—transforming labor operations and the employee experience. Request a demo to see how Legion Workforce Management can help your convenience store operations.
Learn More About Legion
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See how Legion's WFM Software enables intelligent automation to help you maximize labor efficiency and employee engagement simultaneously.