Frontline Communications
Engage, empower, and connect your frontline workforce with Legion Frontline Communications
Legion Frontline Communications makes it simple to keep hourly employees informed, connected, and engaged. Legion’s platform brings secure chat, newsfeed updates, announcements, polls, and surveys, all built into the same Legion mobile app employees already use for scheduling to deliver targeted, schedule-aware messages that build culture, improve transparency, and give your workforce a real voice.
Frontline Communications leverages the policies, hierarchies, roles, and permissions already set up in Legion Workforce Management, so no new app or IT project is required to roll it out.
21% of managers say ineffective communication with employees makes managing hourly employee schedules extremely difficult.
Highlights
Transform how you connect with hourly employees and drive retention using modern, schedule-aware communications.
One app, built-in comms – Chat, Newsfeed, Announcements, Polls, and Surveys all live in the same mobile Legion app employees already use daily for scheduling. No new tools, no IT projects.
Dynamic newsfeed – Share policy updates, recognition, and leadership comms; over 50% of employees actively engage with Newsfeed posts.
AI-assisted authoring and translating – Use the Legion AI Communication Authoring Assistant to draft and refine newsfeed posts and announcements in seconds, and the Legion AI Communication Translation Assistant to instantly translate any message into an employee's preferred language while retaining its original intent and tone.
Targeted and compliant – Deliver the right message to the right people with role-, location-, and shift-aware targeting, plus configurable off-clock and moderation controls.
Analytics that prove impact – Measure engagement at scale with views, likes, and comments and track what's landing with your teams.
Improve frontline employee communications
Send targeted messages directly within the same app employees use to view and manage their schedules—no new tools or IT projects.
Share company news, leadership updates, and recognition to strengthen culture.
Target by role, shift, location, or Dynamic Employee Group so the right people always get the right updates.
Keep communications compliant with schedule-aware delivery and configurable off-clock controls.
Drive higher employee engagement
Replace outdated notice boards with mobile-first chat, newsfeed, and announcements.
Keep employees connected with peers and managers—customers send more than 15,000 chat messages a month through Legion.
Track reach and engagement with analytics on views, clicks, likes, and comments.
Build trust with compliant, transparent communications
Stay compliant with labor laws using schedule-aware tools and off-the-clock controls.
Protect brand reputation with built-in moderation, audit trails, and granular role-based permissions.
Share key documents, training materials, and policies to keep employees aligned and informed.
Increase retention by continually listening to employees
Capture employee sentiment with quick polls and multi-question pulse surveys, with an option to remain anonymous.
Give every employee a voice while managers gain insights to reduce avoidable attrition.
Unite the workforce in one digital workplace, reducing reliance on personal phone calls or texting.
The Benefits to Your Bottom Line
Legion Frontline Communications turns everyday updates into measurable business outcomes. With proven adoption and engagement results, it gives frontline workers a voice while protecting compliance and driving cultural alignment.
88%+ weekly employee adoption of the Legion mobile app that houses Frontline Communications.
50%+ employees actively engage with Newsfeed posts.
15,000+ chat messages sent per month by customers through Legion.
95%+ grounded accuracy from the Legion AI Communication Authoring Assistant and Legion AI Communication Translation Assistant.
Fewer communication gaps—targeted, schedule-aware messaging keeps employees informed and managers confident that nothing is missed.
Time saved for managers—built-in compliance and automation reduce time spent chasing updates.
FAQ
FAQs About Frontline Employee Communication Software
Frontline employee communication software bridges the engagement gap between hourly employees and management, helping drive better retention. Here are a few common questions we receive.
Why Legion?
Legion Frontline Communications leverages the policies, hierarchies, roles, and permissions already built into Legion WFM. Adoption is high because employees access communications in the same mobile app they already use every day to manage their work.
- Fast rollout – No new app or IT project required.
- Proven adoption – 88%+ weekly usage.
- High engagement – Over 50% of employees actively engage with newsfeed posts, and customers send 15,000+ chat messages a month.
- Smarter communications – Legion AI Communication Authoring Assistant and Legion AI Communication Translation Assistant improve speed and quality, with 95%+ grounded accuracy.
- Compliant and secure – Schedule-aware messaging, policy controls, and built-in moderation with audit trails.
Ready for a Demo?
Request a demo to see Frontline Communications in action and learn more about how we can help you improve your communications with your frontline workers.
