Legion Optimization

Automatically generates the optimal labor plan

  • Legion Optimization builds the best-fit labor plan for you, so every labor hour is positioned for maximum return.
  • Do the same work in fewer hours, with filler hours removed and all compliance and pay rules met.
  • Plan every task and channel down to the minute, automatically. Turn accurate forecasts and optimized labor plans into schedules that meet business and employee needs.
Legion Wfm Labor Optimization

Highlights

Instantly predict the number of employees and skills needed every 15, 30, and 60 minutes daily – resulting in better customer service and reduced labor costs.

Automatically includes flexible workloads, such as restocking or inventory, without human intervention

Give managers clear staffing guidance and labor insights

Reduce hours required in the schedule to create the most compact use of labor possible

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Optimizing labor spend is critical for retailers, and often, improvements are measured in basis points. Legion WFM helped this retailer achieve a 500 basis point improvement in labor efficiency across thousands of its stores. This improvement in workload efficiency enables them to reinvest that labor to serve customers better and increase customer satisfaction. ‘There are very few projects that have that high a level of impact,’

Director of Store Operations, National Discount Retailer

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Save time with automation

Instantly create schedules that meet your objectives

Get efficient labor plans automatically, built on precise forecasts and your labor standards, with less effort for long- and short-term planning.

Optimize labor demand, not just the schedule, with guidance that accounts for each location’s needs.

Simplify staffing decisions and keep planning consistent with out-of-the-box staffing ratios.

Legion Wfm Automated Computations
Legion Wfm Staffing Guidance Labor Insights

Empower managers with actionable insights

Optimize labor efficiencies and employee experience simultaneously

Fit flexible work like restocking or inventory into the right time slots automatically.

See the total cost of the schedule and the gaps against demand and employee preferences, then adjust automatically to meet objectives.

Know how adding or removing shifts affects demand, budget, and compliance before you decide.

Tune the balance between budget, employee preferences, productivity, and coverage to match your strategy.

Automatically improve compliance

Minimize risk and avoid potentially costly fines

Generate fully compliant schedules that match employee skills and preferences with business needs, using pre-loaded, frequently updated compliance templates.

Stay compliant with minor labor laws, with rules tailored to each employee’s age and jurisdiction.

Automatically enforce labor rules, union agreements, and predictive scheduling ordinances.

Legion Wfm Automatic Compliance
Legion Deep Labor Analysis Agent

Know where labor is slipping before it hits P&L

Legion Deep Labor Analysis, part of Legion Agent Managed Services, reviews labor performance weekly, biweekly, or monthly and ranks the stores where budget, overtime, or schedule quality is slipping, with the numbers behind every finding, so the plan holds after it's built. Available on its own.

The Benefits to Your Bottom Line

Legion’s Optimization Product allows you to create granular, down-to-the-minute labor modeling across all channels automatically.

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Improved Performance

Improve store performance and employee engagement by automatically creating labor plans and schedules that meet business and employee needs 96% of the time.

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Optimized Labor

Built-in compliance flags and templates help companies optimize labor and reduce costly unplanned overtime, resulting in 20% fewer overtime hours than before Legion.

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Maximized Productivity

Maximize productivity by automatically scheduling variable tasks like restocking during times throughout the day when customer demand may have dropped.

FAQ

FAQs About Legion Optimization

Labor Optimization software impacts several areas of business operation. Here are a few common questions we receive.

Why is an accurate forecast crucial for labor optimization?

What should I consider when evaluating a labor optimization tool?

Why is granularity important in a labor optimization tool?

How can Legion Optimization help ensure compliance with labor laws and policies?

Can I control how Legion balances cost, coverage, and employee needs?

Why Legion?

Legion turns forecasted demand into the best-fit labor plan, so every labor hour is positioned for maximum return. Routine and flexible work, like restocking, lands in the right time slots automatically. Your labor standards carry into the plan, teams adjust tasks and roles themselves, and the plan feeds Automated Scheduling.

One retailer in the Forrester Total Economic Impact™ study saw 20% fewer overtime hours vs. pre-adoption trends.

— Forrester Total Economic Impact™ study, July 2026