Retail Workforce Management Software

Retail workforce management has never been so easy. Legion’s WFM solution enables retailers to automate demand forecasting, employee scheduling, time and attendance tasks, and improve frontline engagement.

Saleswoman (16-17 years, mixed race African American) helping customer.

Legion WFM Trusted By Top Retailers.
Loved by Their Frontline Employees.

Legion WFM Customers Retail
Legion WFM Customers Retail

What Legion WFM Can Do For You

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Legion has completely transformed our organization. It has improved our employee’s engagement by supporting their preferences, and 100% of them use the mobile app. It’s also given back time to our managers and made scheduling cool again!

– Traci Chernoff, Former Director of HR, SMCP



increase in sales


compliance violations


reduction in scheduling time

Legion’s Award Winning Retail Workforce Management Software

Optimize Retail Store Execution & Empower Associates

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Legion’s retail workforce management software enables intelligent automation to maximize labor efficiency, and revenue and enhance the associate, manager, and customer experience. Legion uses advanced AI to precisely predict demand by item across all customer touch points for every single retail location.

Based on demand, managers can instantly generate optimized schedules that match business needs with associate skills and preferences 96% of the time. Managers get powerful tools to manage labor operations and compliance.

Associates get gig-like schedule flexibility and control with automated self-service tools, modern communications, and instant access to their earned wages, all through an intuitive app.

Benefits of Intelligently Automated WFM

Drives efficiencies across all customer touchpoints

Legion WFM demand forecasting automatically incorporates historical and ongoing demand drivers and future events, ensuring the right employees are on the job to provide a frictionless customer experience.

Optimize employee scheduling to increase revenue

Built-in productivity metrics help you automatically schedule employees who are top performers during peak periods, increasing conversion rates, maximizing sales, and delivering a great customer experience.

Automate key retail workforce management tasks

Legion WFM enables intelligent automation to dramatically reduce overhead, giving managers powerful tools to manage labor operations, automate decision-making and employee scheduling, and improve compliance.

Legion Wfm Ui Welcome

Gig-like flexibility for frontline employees, automatically delivered

Give frontline employees greater flexibility and control with automated self-service shift swaps and shift claims. Improve engagement with modern communication tools and earned wage access in an easy-to-use mobile app they use everyday for scheduling.

Reduce compliance headaches

Fair, predictable schedules and paid premiums are easy with pre-built compliance templates and business rules. Automatically create fully compliant employee schedules.

Screenshot Reduce Over-staffing
Legion Wfm Labor Optimization

Reduce overstaffing

Legion WFM labor optimization automatically computes the minimum labor necessary to meet forecasted demand and accounts for labor not directly related to customer service, such as restocking and inventory.

Employee scheduling for flexible workloads

Automatically includes flexible workloads, such as restocking or inventory, without human intervention. Provides a more fine-grained view of employee scheduling shift increments than legacy tools.

Legion Automated Scheduling Manager Experience

Schedule frontline employees across retail locations

Optimize your workforce to cover critical needs during projected peak periods while avoiding costly overtime, protecting service levels, and offering flexibility for hourly employees.

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Legion’s ML forecasting cut through the noise to deliver forecasts over 60% more accurate than previous best-in-class formulas.

Director of Workforce Operations, National Discount Retailer

Still Not Sure if You Need a Retail Workforce Management Solution?

If you're a retailer, you probably do. Retail WFM is a set of solutions that assist retailers with increasing the success of their workforce in-store. Employees and their managers benefit from enhancing and automating tasks such as scheduling, demand forecasting, shift swapping, and more. Legacy systems just can't compete.

A Complete Guide to Retail Workforce Management
A Complete Guide to Retail Workforce Management

Explore Our Software Buyer's Guides

AI-Powered Demand Forecasting Guide
AI-Powered Demand Forecasting Guide
Retail Scheduling Software Guidet
Retail Scheduling Software Guide

Learn More About Legion Retail Workforce Management

The Total Economic Impact™ of Legion’s AI-Powered Workforce Management

Infographic: The Total Economic Impact™ of Legion’s AI-Powered Workforce Management

A recent study by Forrester Consulting shows a 1,345% Return on Investment for Legion’s Retail WFM platform.. Download the infographic now to help assess the financial impact your organization could experience with Legion Workforce Management.

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The Total Economic Impact™ of the Legion Workforce Management Platform

The Total Economic Impact™ of Legion’s AI-Powered Workforce Management

Forrester Consulting found Legion Retail WFM delivers retailers 13x ROI and $14.3 hard-dollar savings for a company with 10k employees moving from a legacy solution.

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SMCP’s New Superpower – AI-Based Scheduling using Legion WFM

Learn how SMCP reduced scheduling time by 50% giving managers more time for selling and training — resulting in 22% sales contribution increase.

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Intelligent Automation Powered by Legion WFM

Legion WFM enables intelligent automation across the entire workforce management process continuum by continuously learning from data, leveraging AI, while improving employee satisfaction.

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Intelligent, Automated Scheduling and Time and Attendance

Legion WFM enables intelligent automation. It helps managers make better decisions & execute more efficiently. It automates routine scheduling and time & attendance tasks.

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workforce management

Legion WFM: Improving the Hourly Employee Experience through Intelligent Automation

Legion workforce management enables intelligent automation. It empowers hourly employees with gig-like schedule flexibility, modern self-service tools, and instant access to earned wages and helps businesses recruit and retain hourly employees.

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MUJI NA Improves Employee Engagement, Comms, & Scheduling

MUJI NA chose Legion WFM to improve its workforce management. “Legion’s AI capabilities were just what we were looking for given the complexity of our operations.”

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National Convenience Store Retailer Chooses Legion WFM to Improve Employees’ Lives and Drive Customer Satisfaction

Learn how Legion WFM helped improve the employee and manager experience for a leading national convenience store retailer.

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Re-Learning Retail Love: The New Best Practices for Acquiring and Retaining Talent

In this webinar, Zipline and Legion share best practices for acquiring and retaining talent, taken directly from the playbooks of the leading C-Store brands.

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