If you’re reading this, you’re likely wondering, “What does WFM mean?” and “Why is everyone in operations talking about it these days?” WFM stands for workforce management, and while managing the workforce is nothing new, its role in today’s workplace is rapidly evolving.

An ongoing shift from legacy systems makes offering schedule flexibility while still meeting business goals challenging. Companies are turning to modern, intelligent, automated, and employee-centric workforce management software to compete in hiring and attracting employees.

Decoding WFM: More Than Just Tracking Time

Historically, WFM focused heavily on monitoring attendance and productivity. It was about reporting and measuring to reduce costs and drive productivity, with employee engagement mostly an afterthought. As workplaces and employee expectations evolve and technology advances, these outdated methods have proven inadequate.

Effective workforce management (WFM) is not just about automating processes to reduce errors and costs. While automation is essential, true transformation happens with WFM that is intelligent, automated, and employee-centric.

Legion is at the forefront of this evolution, with an AI-powered WFM platform that maximizes labor efficiency and employee engagement simultaneously.

Imagine a system that seamlessly blends operational demands with employee needs to create an environment where productivity and job satisfaction flourish. That’s the true potential of workforce management today.

Three Core Components: Plan, Execute, and Empower

The magic of modern workforce management software happens when all components seamlessly intertwine across the continuum of planning, execution, and empowerment.

• Planning: A robust WFM system will cover all crucial aspects of the planning process, from forecasting demand to providing strategic insights and creating accurate bottoms-up labor budgets.
• Execute: When focusing on executing your plans, WFM should help you manage time and attendance and generate optimal labor plans and schedules automatically. Leveraging AI-powered WFM software revolutionizes these day-to-day operational tasks.
• Empower: As mentioned, optimization isn’t the only end goal—it’s about empowering employees, too. With the right platform, you can deliver gig-like flexibility automatically to give employees more control. Automated self-service shift swaps and shift claims, as well as the ability to define when, how much, and where they want to work and update their preferences anytime, provide flexible schedules. Embedded earned wage access and modern communications help transform frontline employee communications and support their financial wellness.

Legion’s industry-leading Workforce Management (WFM) Platform enables intelligent automation to maximize labor efficiency and employee engagement simultaneously. Businesses that use Legion WFM have achieved 13x ROI, cut scheduling time in half, and achieved a 96% match rate between business needs and employee skills and preferences—transforming labor operations and the employee experience.

Legion AI enables the intelligent automation of workforce management processes across the continuum—from planning and execution to empowering employees.

Navigating Complexity: The Case for Modular WFM

Workforce needs vary drastically between industries, often calling for specialized solutions. That’s where modularity becomes critical. You may want to address one critical pain point today, such as scheduling, without fully replacing your WFM system. Many legacy solutions require you to install their time and attendance before adding the necessary module. Legion’s plug-and-play modular approach allows you to address your biggest pain points today and expand when you choose.

Legion’s platform is designed with an API-first approach, making integrating with other systems and customizing workflows easier. This extensibility enhances the platform’s flexibility.

With Legion, the choice is yours.

Managing the Workforce of the Future: Investing in WFM

Companies prioritizing workforce optimization see workforce management as a crucial investment, driving better outcomes and creating a more engaged and productive workforce.

WFM software helps companies with tasks like accurately tracking employee time and scheduling. It is a system that can optimize labor planning and budgeting, empower employees, and give them gig-like flexibility. With modern workforce management solutions, you can optimize labor efficiency and the employee experience simultaneously.

AI-Driven WFM: A Modern Approach

Workforce management involves strategies, practices, and tools for planning, executing, and empowering. WFM, powered by Legion AI, offers a data-driven approach that empowers businesses to make informed staffing decisions, create more accurate, precise demand forecasts and optimal schedules, and automate processes such as managing call-outs and approving time cards so managers can spend time on their businesses and employees.

With modern communications, earned wage access, real-time feedback, and performance insights you can enhance employee engagement. Schedule a demo today so we can discuss how to maximize labor efficiency and employee engagement all from one intuitive platform.