Unlocking Employee Productivity Through Legion’s Employee Performance and Rewards
December 4, 2024
by Björn Wiberg
In the fast-paced world of retail and distribution, accurately measuring productivity is essential for maintaining operational efficiency and achieving business goals. For companies with large frontline workforces, Legion’s Employee Performance and Rewards (EPR) provides a powerful tool to track, analyze, and enhance productivity. Leveraging intelligent automation and data-driven insights optimizes scheduling and motivates employees through an objective performance and rewards system.
Understanding Productivity with Legion EPR
Legion uses advanced activity data to provide actionable insights into employee productivity. It integrates data from various sources—such as point-of-sale systems, customer service ratings, and traffic counters—to deliver a clear picture of each employee’s performance. This data-centric approach allows managers to measure productivity on metrics like sales per labor hour, directly tying employee contributions to business results.
Key Benefits of Legion’s Approach
Informed Scheduling
Legion goes beyond simple scheduling by using productivity metrics to optimize shift assignments. For instance, employees with high productivity scores are prioritized for premium shifts. By integrating these metrics into workforce management, managers can make strategic decisions that align high-performing employees with peak business hours.
Real-Time Performance Tracking
Managers and employees benefit from transparency through real-time feedback on productivity metrics. Daily performance tracking gives employees ongoing feedback, motivating them to improve and engage with their work. This immediate insight into performance is designed to encourage positive behaviors and drive long-term employee growth.
Objective Rewards and Recognition
One of Legion’s unique aspects is the automated rewards system, which computes rewards or infraction points based on productivity metrics. This objective measure of daily performance supports a fair and transparent reward system, empowering managers to recognize high performers effortlessly.
Harnessing Legion’s Extensibility for Custom Productivity Metrics
Legion’s platform extensibility allows customers to compute precise productivity metrics tailored to their unique operational needs. To create a unified productivity score, customers can draw from a wide range of demand drivers—such as sales data, customer service ratings, and traffic counters. Integrating diverse data sources into a cohesive productivity metric better reflects specific business priorities so organizations can gain actionable insights into employee performance, supporting a highly customized approach to productivity measurement and workforce optimization.
Calculating Productivity: Examples in Action
Legion EPR uses a range of metrics to reflect productivity. For example, it tracks individual sales and calculates productivity as a ratio of revenue to hours worked. Consider two employees working different hours on the same day: with proportional productivity, their contributions are calculated based on total sales and hours worked. This precise calculation ensures an accurate view of each employee’s impact, regardless of varying shift lengths.
Implementing Productivity-Based Scheduling
In Legion’s productivity-based scheduling approach, productivity scores are crucial in assigning shifts derived from the labor model. While the labor model defines the staffing requirements based on business demands—such as peak hours and required skill sets—productivity scores help determine which employees are best suited for these shifts. High-performing employees, as indicated by their productivity scores, are prioritized for essential shifts, ensuring that the most capable individuals are available when demand is highest. This method enables organizations to optimize shift assignments, enhancing overall operational efficiency by aligning employee performance with key business periods.
Leveraging Performance Insights
As organizations increasingly prioritize workforce optimization, there is a growing demand for tools that provide granular insights into employee performance and use that data to optimize schedules and performance. Legion Workforce Management (WFM) enables intelligent automation to engage and motivate hourly employees with instant feedback and recognition to help them grow and feel valued.
Conclusion
Legion’s Employee Performance and Rewards delivers measurable productivity insights that improve business outcomes and foster a culture of engagement and motivation among frontline employees. Through data-driven scheduling, real-time feedback, and fair rewards, Legion sets a new standard in workforce productivity management, enabling organizations to drive success by unlocking the full potential of their teams.
Explore Legion’s Solutions Today
Ready for a demo to see how Legion Performance and Rewards can help you build trust with transparent, fair, equitable, and quantifiable performance metrics? Contact us today!