Intelligently Automate Compliance Management: How Legion WFM Helps Mitigate Compliance Risk in Retail and Hospitality

March 4, 2024

by Malysa O’Connor

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Keeping pace with rapidly evolving changes in labor laws and maintaining compliance is a significant challenge. This is particularly true for retail, hospitality, and food service companies with hundreds or thousands of store locations operating in states like California, Oregon, Chicago, and New York.

Many companies are still trying to manage labor compliance complexities using legacy technology that requires manual interventions or disparate systems. The side effect is that enforcing rules consistently and accurately across geographies and locations becomes more challenging.

The Compliance Conundrum

Navigating the labyrinth of labor laws requires meticulous attention to detail, especially in states like California, Oregon, Chicago, and New York. Legacy systems often struggle to keep pace with regulatory changes, leaving businesses vulnerable to compliance breaches and costly penalties.

Legion Workforce Management (WFM) is a game-changer in compliance management, offering a comprehensive suite of features tailored to the needs of retail and hospitality businesses. From automated scheduling to real-time compliance alerts, Legion WFM streamlines operations and minimizes the risk of errors.

Fair Workweek and Predictive Scheduling Laws: A Challenge

Predictable scheduling laws protect employees’ rights to stable work hours and income.

Unpredictable schedules disrupt employees’ lives and contribute to financial instability and stress. Several state and local governments have enacted Fair Workweek laws, also known as predictive scheduling laws, to address these challenges. These laws prohibit employers from making last-minute changes to employees’ schedules and require compensation for any alterations made within a specified timeframe.

Compliance with Fair Workweek laws necessitates meticulous scheduling processes, effective penalty tracking, and timely schedule publication, placing additional burdens on managers already grappling with day-to-day operations.

Addressing Fair Labor Standards Act and Overtime Regulations

The Fair Labor Standards Act (FLSA) sets the groundwork for minimum wage, overtime pay, and record-keeping standards. At the same time, state regulations may provide additional protections. Compliance with these regulations is critical, given the substantial financial implications of non-compliance. With Legion WFM, businesses can configure overtime thresholds by location and receive automatic notifications when scheduling employees in non-home stores where minimum wage thresholds may differ.

Cities like San Francisco and New York City have imposed additional rules, further complicating compliance efforts. Legion WFM helps businesses stay ahead of regulatory changes with quarterly Compliance Watch updates, ensuring proactive compliance management.

Streamlining Meal and Rest Break Compliance

Meal and rest break laws vary by jurisdiction and require meticulous adherence to scheduling and recording requirements. Legion WFM eliminates the burden of manual tracking by automating meal and rest break scheduling based on shift length. Managers can easily configure break types and enforce compliance with jurisdiction-specific regulations, while employees can attest to breaks taken via their mobile devices.

The Legion WFM Solution: Intelligent Automation at its Best

Leveraging the power of intelligent automation, Legion WFM offers a comprehensive solution to the challenges of Fair Workweek laws.

Our templated approach makes it easy to maintain and update policies and pay rules as compliance regulations change. Managers can have confidence that the schedules they generate adhere to local compliance laws and automatically factor in meal/rest break regulations, eliminating the burden of manually tracking schedule changes.

Legion’s Automated Scheduling feature instantly generates compliant schedules and prompts managers to publish schedules at least two weeks in advance—a key requirement for adherence to predictive scheduling laws. With auto-publishing capabilities, managers can effortlessly disseminate schedules to employees, enhancing transparency and communication.

Managing premiums—a complex and time-consuming task—becomes seamless with Legion WFM. Legion Time and Attendance automatically integrates schedules, flags unplanned clock activity, and calculates premiums to maintain compliance.

Whether schedule change premiums or clopening assessments, Legion WFM delivers compliant schedules while simultaneously improving hourly employee satisfaction.

Proactive Compliance Management with Legion WFM

Legion’s Workforce Management software goes beyond mere automation—it proactively empowers businesses to manage compliance across all jurisdictions. With real-time insights and analytics provided by Legion’s Strategic Insights dashboard, managers gain visibility into key compliance trends. This enables them to identify areas for improvement and mitigate risks before they escalate.

In an era of ever-evolving labor regulations, businesses need a partner they can trust to navigate the complexities of compliance management. Legion WFM offers a robust solution that combines intelligent automation with proactive compliance management, empowering businesses to achieve excellence in workforce management while ensuring adherence to regulatory requirements. Embrace the future of compliance management with Legion WFM and unlock new opportunities for efficiency, transparency, and success.

To learn more, check out Legion’s comprehensive eBook, “The Ultimate Guide to Compliance Management“.

If you want to learn more about compliance management, join us on Tuesday, March 5th at 2 pm PT for a webcast featuring Treavor Hodson, Law Partner at Palmer Kazanjian Wohl Hodson LLP, Amer Moorhead, SVP & General Counsel at Legion, and Mitri Dahdaly, VP of Products at Legion. You’ll have a chance to participate in a live Q&A with our expert panel. Register now.