Case Study
How ALDO Group Transformed Operations and Boosted Engagement with Legion
ALDO empowered 5,000 associates with intelligent, automated workforce management by replacing manual scheduling and fragmented communications.
By the numbers
72%
55%
Scheduling time cut
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About ALDO Group
ALDO Group was founded in 1972 and is based in Montreal, Quebec. It specializes in fashion footwear, bags, and accessories, and operates two main retail brand stores—ALDO and Call It Spring—along with multi-brand retailer GLOBO. With more than 1500 stores across 110 countries, the ALDO Group has over 5,000 associates in North America alone.
“Introducing Legion was transformative—associates went from limited visibility of their schedule to having them readily available in the palm of their hands.”
Senior Manager for
Sales and Operations
The Challenge
These key pain points drove ALDO Group to select Legion WFM for an end-to-end workforce management platform:
Paper-based schedule tracking
Lack of real-time communication
Limited mobile access
No visibility into shift swaps
The Solution
Frontline Communications
- In-app Newsfeed, Announcements, and Chat replaced store email
- Schedule-aware communication improved engagement tracking
Automated Scheduling
- Mobile-first shift swaps, PTO, and one-click optimization
- Manager’s time reallocated to the sales floor
InstantPay
- Real-time earned wage access in the same app
- 66% adoption in 3 months, 72% clock-in improvement
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The Results
Schedule Automation
ALDO Group managers fully embraced Legion to intelligently automate routine tasks like scheduling. This helped create a positive environment for employees, which has led to greater engagement.
“Building a schedule with Legion has been great because it’s intelligent, automated, and employee centric— and that’s exactly what we need. You want to allow our store manager to spend less time building a schedule and spend more time on the sales floor, giving the best customer and associate experience.”
Senior Manager for
Sales and Operations
Modern, Intuitive App
★
App Store Rating by
ALDO Associates
ALDO Group integrated the use of the Legion app for their employees, introducing invaluable tools like Legion Newsfeed, Legion Survey and Polls, Announcements and Chat, InstantPay and more.
Earned Wage Access
ALDO Group supported employee financial well-being by implementing
Legion InstantPay. Fully embedded into the Legion app, InstantPay provides
real-time access to earned wages in the same app employees regularly use
to check their schedules, record time, manage time off, and more.
“They want to know, ‘Was I worth the hours they gave me?’ Would like to have their money right after their shift. Pay flexibility is more important than ever before.”
Senior Manager for
Sales and Operations
Conclusion
Today’s workforce expects more flexibility, autonomy, and the kind of modern tools they use in the rest of their lives. Companies that meet those expectations—by offering better control over pay, schedules, and communication—see stronger engagement and more efficient operations.
With Legion, organizations can deliver:
- Gig-like flexibility for employees through real-time schedule and pay control
- One-click optimization tools that simplify scheduling for managers
- Smart communication tools that are schedule-aware, policy-aligned, and self-service-enabled
At ALDO Group, this approach is driving real results: improved labor efficiency and a more connected, engaged workforce - all powered by intelligent, employee-centric automation.
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How ALDO Group Transformed Operations and Boosted Engagement with Legion
Replacing manual scheduling and fragmented communications, ALDO empowered 5,000 associates with intelligent, automated workforce management.
How ALDO Group Transformed Operations and Boosted Engagement with Legion
Replacing manual scheduling and fragmented communications, ALDO empowered 5,000 associates with intelligent, automated workforce management.
How ALDO Group Transformed Operations and Boosted Engagement with Legion
Replacing manual scheduling and fragmented communications, ALDO empowered 5,000 associates with intelligent, automated workforce management.