Want to Protect Margins? See How Retail Scheduling Software Helps Inflation-Proof Your Store
May 1, 2025
by Malysa O’Connor
Today’s retailers are navigating a volatile, high-cost economy where every dollar counts—and inefficiency is no longer an option. As product costs rise and economic uncertainty lingers, protecting profit margins requires more than just belt-tightening. It demands smarter, more dynamic labor management.
According to Deloitte’s Global Retail Outlook, inflation is “squeezing profit margins and demanding strategic pricing adjustments,” prompting retailers worldwide to adopt AI and automation to improve productivity, control costs, and stay competitive.
Many retailers feel trapped between raising prices—risking customer loyalty—and cutting labor—threatening service quality and sales. But there’s a smarter path. By embracing AI-powered labor optimization, retailers can boost efficiency, increase retention, and protect margins without compromising the customer experience.
This blog explores how predictive solutions like Legion’s Workforce Management Platform help inflation-proof your operations and maximize the value of every labor dollar, even in turbulent times.
Accurate, Precise Forecasts that Adapt to Market Volatility
In an unpredictable market, forecasting demand precisely is critical to maintaining profitability. Yet many retailers still rely on outdated systems that fail to account for real-world volatility, such as shifting customer behavior, promotions, or local weather events.
Legion’s AI-driven Demand Forecasting continuously learns and adapts to real-world signals, delivering highly accurate, location-specific forecasts that provide stores with greater agility to align labor needs with true demand, reduce overstaffing, cut costs, and capture every sales opportunity.
The numbers speak for themselves: every 1% improvement in forecast accuracy can reduce labor costs by up to 0.5%. Intelligent, AI-driven forecasting allows retailers to control costs without cutting corners, safeguarding both margins and the customer experience.
Optimal Labor Plans That Maximize Every Labor Dollar
Legion helps inflation-proof your store by creating the most compact and efficient labor plan possible in an inflationary environment where every dollar counts. By eliminating unnecessary filler hours and precisely aligning staffing levels with real-time demand, Legion ensures that each labor hour delivers maximum value. Its AI-driven labor optimization models forecast exactly how many people are needed, when, and with what skills—down to 15-minute increments—allowing you to allocate labor with surgical precision. This minimizes overstaffing and underutilization, enabling stores to operate lean while still meeting service standards. The result is a streamlined workforce that stretches your labor budget further without sacrificing operational effectiveness or employee satisfaction.
Align Budgets with Execution in Real Time
Forecasting is only part of the battle. Even the best forecasts won’t protect margins if managers can’t execute within labor budgets. Legion Automated Scheduling includes a weighted Schedule Score that shows managers how well a schedule meets key goals like peak coverage, compliance, budget, and employee availability. Dashboards reveal whether edits improve or weaken the schedule. Legion AI learns from manager adjustments and automatically incorporates only those that will enhance the Schedule Score, a quantitative measure of schedule quality. With Legion’s real-time budget enforcement and schedule scoring, managers can stay on track with labor targets while meeting customer and employee needs.
Instead of reacting to budget overruns after the fact, managers can adjust proactively, reducing risk, avoiding costly compliance violations, and protecting margins without sacrificing service or employee satisfaction.
The result: greater financial control, without sacrificing frontline agility.
Get More from the Labor You Have
In today’s economy, retail managers face enormous pressure to meet ambitious sales and revenue goals, often with fewer resources than ever. Many are tasked with hitting targets without additional headcount or clear visibility into whether their labor models truly support their business objectives. This disconnect leaves managers flying blind, struggling to align staffing levels with performance expectations.
That’s where Legion comes in. Rather than cutting hours or staff, Legion helps retailers optimize their existing workforce. The platform automatically calculates productivity scores and factors them in when creating optimized labor plans to ensure schedules align with sales and output goals. Managers can maximize service and conversion with fewer hours by creating compact, efficient labor plans and dynamically scheduling top performers during peak periods.
Legion not only helps managers meet demand but also helps employees maximize their hours and earning potential when labor budgets are tight. By dynamically matching labor to real-time demand and enabling workers to be shared across nearby locations, Legion ensures that top performers stay productive and engaged rather than facing reduced schedules. It’s a smarter, scalable way to boost productivity and service levels without increasing overall labor costs, helping both managers and employees make the most of every opportunity.
Why Performance-Driven Employee Scheduling Protects Your Revenue
In retail, not all labor hours are equal. Simply filling a schedule isn’t enough; you need the right people at the right time. Legion takes labor optimization further by using employee productivity metrics to prioritize top performers during peak periods. High-performing employees are strategically placed where and when needed most—boosting conversion rates, elevating service quality, and helping stores hit revenue targets without expanding headcount. Legion motivates employees with leaderboards and performance-based shift awards to drive engagement and results, creating a healthy sense of competition and rewarding top contributors. By focusing on performance-driven scheduling and motivation, retailers can ensure that every labor dollar generates maximum ROI, even as operating costs continue to rise.
A Smarter, AI-Driven Path Forward for Retailers
Retailers are under intense pressure to make tough choices, often at the expense of labor and service quality. Legion’s AI-powered Workforce Management Platform eliminates that trade-off, allowing retailers to boost labor efficiency, productivity, and retention while reducing labor costs and turnover.
By accurately forecasting demand, aligning budgets with real-time execution, generating optimized labor plans, and scheduling based on performance, Legion helps retailers weather economic pressures without compromising the customer experience.
In a high-cost, rapidly changing environment, smarter labor optimization is key to protecting margins, staying agile, and delivering outstanding results.
Ready to inflation-proof your store and maximize every labor dollar? Request a demo today and see how Legion can help you protect your margins and empower your workforce.