How Legion Is Revolutionizing WFM With Shift Segmentation

November 28, 2023

by Justin Siu

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Legion Workforce Management Software (WFM) enables intelligent automation to craft shift segments as dynamic as the market we serve. Our approach is not just about filling slots on a schedule; it’s about creating a work environment that is mutually beneficial for both the employer and the employee. Let’s delve into the importance of scheduling shift segments and their multifaceted benefits.

Multi-Role Mastery: Honing Skills in a Single Shift

The traditional work shift is transforming. No longer are employees tethered to a single task for hours on end. Legion Workforce Management can schedule shift segments that transition employees across multiple roles. This method ensures employees are continually developing and refining their abilities. Employees who begin their day in customer service may transition to inventory management. This variety enriches their workday and builds a versatile skill set that can be a significant asset during unexpected absences or lean staffing.

Seamless Compliance: Automated and Assured

Labor laws and regulations are a complex web that can ensnare even the most diligent businesses. Legion WFM enables intelligent automation to ensure that shifts scheduled with shift segments have the appropriate meals and breaks by looking at the total duration of the shift and that businesses are not paying out unnecessary split shifts or reporting pay penalties for shorter shifts. By doing so, Legion WFM upholds compliance as a default setting, not an afterthought, protecting businesses from costly legal issues and maintaining a fair work environment for employees.

Countering Fatigue with Flexibility

Repetitive work can lead to mental stagnation and physical fatigue, diminishing job performance and employee satisfaction. Our scheduling software breaks the monotony with strategically planned transitions, maintaining a fresh perspective and renewed energy throughout the workday. In fact, a recent survey found that when employees were asked why they would leave their current job for another, 96% cited increased schedule flexibility.

Dynamic Demand Response: Optimized Workforce Utilization

Business demands can fluctuate unpredictably, requiring a responsive and flexible staffing strategy. Legion WFM excels in this arena, optimizing workforce transitions based on real-time demand. By analyzing data trends and forecasting needs, our platform ensures that employees are where they need to be before a surge occurs. This preemptive positioning is crucial for maintaining service quality and operational efficiency, particularly in industries where timing is everything.


At Legion, we don’t just keep up with the evolving workforce management landscape—we’re at the forefront, shaping it. Our innovative approach to shift segmentation and intelligent automation is more than a scheduling solution; it’s a new paradigm in workforce optimization. By recognizing the potential of every employee and aligning it with the needs of the business, Legion WFM creates a work environment that is productive, compliant, and satisfying for everyone involved. Join us as we continue to push the boundaries and set new standards in the industry, one shift at a time.

To learn more about how Legion Automated Scheduling can help you revolutionize your scheduling, request a demo now.