2024: State of the Hourly Workforce
Our 2024 Survey Report, “State of the Hourly Workforce,” examines the results of a recent survey of more than 1,500 hourly employees and 550 managers in North America. The results provide insight into productivity, job satisfaction, and frontline management opportunities.
Check out the infographic below based on our report findings. Be sure to read the full report for all the details.
The Threat of Unionization is High Because the Employee Experience is Unsatisfactory
What's Fueling the Threat of Unionization
Low wages
Poor employee benefits
Poor work-life balance
Lack of schedule flexibility
Retention Will Continue to be a Struggle
Hourly Workers Don't Think Employers Are Doing Enough For Them
What Hourly Employees Value
like the people they work with
enjoy the work I do
have a flexible schedule
Schedule Flexibility and Control is Key for Retention
Top Things That Would Persuade an Hourly Worker to Take a New Job
Flexibility to swap extra shifts and pick up shifts
0%
Greater recognition and rewards
0%
Ability to easily give schedule input
0%
Ability to get paid early
0%
Greater transparency into shift assignments and hours given
0%
Managers are Struggling
Top 3 Ways to Make Managers Lives Easier
#1
Reduce time spent on administrative tasks like creating and maintaining schedules
#2
Provide tools that make it easier for me to communicate with my team
#3
Give me the ability to pay my team early
Embrace AI and Automation to Facilitate a Greater Focus on the Human Side of Work
Ranked from most to least important, which of the following do you wish were intelligently automated?
Employee scheduling
Managing compliance and time and attendance tasks
Managing call-outs and no shows
Forecasting demand
If your employer were able to reduce the amount of time you spend on admin tasks,