Webinar

Workforce at a Crossroads: Automation, Flexibility, and the Future of UK Retail

Darren Williams

Darren Williams
General Manager,
Specsavers

Karen Howard (2)

Karen Howard
Managing Director,
The Retail Bulletin

Michael Spataro

Michael Spataro
Senior Vice President,
Legion

Thursday, 3 July

4 pm BST

In 2025, UK employers are under mounting pressure. Increases to National Insurance Contributions, a higher Minimum Wage, and declining employee satisfaction are converging to create the perfect storm. Yet for forward-thinking organisations, this moment presents a vital opportunity to reimagine the frontline experience through smarter, tech-enabled operations.

In this 30-minute webinar, Darren Williams, General Manager at Specsavers, Karen Howard, Managing Director at The Retail Bulletin, and Michael Spataro, SVP at Legion Technologies, will share insights from the latest State of the UK Hourly Workforce report. Together, they’ll explore how AI-driven scheduling, earned wage access, and self-service tools are helping businesses lower staff turnover, reduce administrative burden, and improve labour productivity—while also enhancing the employee and customer experience.

Whether you’re grappling with rising churn or looking to future-proof your operations and optimise workforce performance, this session offers practical takeaways to help you turn disruption into a competitive advantage.

Register Now