Turn Workforce Challenges into Opportunities for HR Success

2025 State of the North American Hourly Workforce Executive Summary for HR Leaders

Designed for HR teams facing today’s toughest hourly workforce challenges— turnover, burnout, and outdated tools. This executive summary distills data and insights from Legion’s 2025 State of the North American Hourly Workforce report, a survey of 1,900 hourly workers and managers across retail and hospitality, to enable HR teams and their organizations to turn these concerning trends into opportunities for a competitive edge.

What You’ll Learn

  • How turnover is reshaping the workforce
  • How flexibility, recognition, and earned wage access improve retention
  • Where AI-powered workforce management creates a competitive edge

Turnover, burnout, and outdated tools are draining performance. This report shows HR leaders how to close the gap.

Download the Report

Why It Matters

%

of hourly workers plan to leave their industry this year

%

want schedule flexibility—but most aren’t getting it

%

of managers say staffing shortages are their #1 challenge

2025: State of the North American Hourly Workforce Report: Executive Summary for HR Leaders

Turn Workforce Challenges into Opportunities for HR Success