Insights into frontline work and what they mean for your business
Legion brings together research, evidence, and practical insight to help leaders understand what matters now and the opportunities ahead.
Understand the workforce you’re managing now
Legion’s latest research examines what hourly employees expect, where frontline managers feel pressure, and how both are responding to changes in work—from scheduling and retention to the growing role of AI.
2026 STATE OF THE NORTH AMERICAN HOURLY WORKFORCE
What frontline employees and managers are telling us.
Legion surveyed 1,044 hourly employees and 846 frontline managers to understand what matters most in frontline work today and what workforce leaders should be paying attention to.
48%
of hourly employees are open to leaving their jobs within the next 12 months
33%
of hourly employees are considering an exit within the next six months
57%
of frontline managers now use AI in some form—up from roughly one in ten a year ago
Explore what the findings mean for workforce strategy, retention, scheduling, and AI priorities.
Build the business case with a full financial model
What business impact can Legion Workforce Management create? A study commissioned by Legion and conducted by Forrester Consulting examines the financial and operational impact across labour costs, scheduling, manager productivity, retention, and compliance.
THE TOTAL ECONOMIC IMPACT™ OF LEGION WORKFORCE MANAGEMENT
See the business value of Legion Workforce Management.
Forrester modeled the findings for a composite organisation based on the experiences of Legion customers, resulting in:
13X
ROI
<6-month
payback
$47.3M
net present value
Use the findings to understand where Legion WFM can create value and strengthen the case for investment across your organisation.
See how analysts evaluate Legion
Explore industry analyst research for perspective on Legion’s capabilities, market position, and how the platform is positioned to meet today’s workforce management needs.
2026 GARTNER® CRITICAL CAPABILITIES FOR WORKFORCE MANAGEMENT TECHNOLOGY
See how Gartner, a leading industry analyst, evaluates Legion.
Legion was evaluated across six WFM Use Cases in the 2026 Gartner® Critical Capabilities for Workforce Management Technology research.
4.17 / 5
High-Volume Demand
4.12 / 5
Unionized & Highly Regulated Workforces
4.07 / 5
Global Workforce Management
4.06 / 5
North America Compliance WFM
3.95 / 5
APAC Compliance WFM
3.91 / 5
EMEA Compliance WFM
Legion is strong where WFM is today and differentiated where WFM is going.
See the results Legion customers are achieving
See how frontline organisations are reducing administrative work, improving workforce performance, and creating better experiences for managers and employees.
ALDO
72%
improvement in clock-in performance
More reliable clock-ins. More time for managers on the sales floor.
Helzberg
66%
reduction in scheduling time
Less time building schedules. More flexibility for associates.
Global convenience store
98%
of schedules within budgeted hours
90,000 employees. <0.01% unplanned overtime. 17 days’ advance notice.
Find what you need to move forward.
Explore research, customer stories, solution briefs, buyer guides, datasheets, webinars, and more to help you tackle your workforce challenges.
Put what you’ve learned into practice.
See how Legion brings these ideas together to improve workforce performance, reduce administrative work, and create a better experience for the people doing the work.