Legion Optimisation

Automatically generates the optimal labour plan

  • Legion Optimisation builds the best-fit labour plan for you, so every labour hour is positioned for maximum return.
  • Do the same work in fewer hours, with filler hours removed and all compliance and pay rules met.
  • Plan every task and channel down to the minute, automatically. Turn accurate forecasts and optimised labour plans into schedules that meet business and employee needs.
Legion Wfm Labour Optimisation

Highlights

Instantly predict the number of employees and skills needed every 15, 30, and 60 minutes daily – resulting in better customer service and reduced labour costs.

Automatically includes flexible workloads, such as restocking or inventory, without human intervention

Give managers clear staffing guidance and labour insights

Reduce hours required in the schedule to create the most compact use of labour possible

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Optimising labour spend is critical for retailers, and often, improvements are measured in basis points. Legion WFM helped this retailer achieve a 500 basis point improvement in labour efficiency across thousands of its stores. This improvement in workload efficiency enables them to reinvest that labour to serve customers better and increase customer satisfaction. ‘There are very few projects that have that high a level of impact,’

Director of Store Operations, National Discount Retailer

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Save time with automation

Instantly create schedules that meet your objectives

Get efficient labour plans automatically, built on precise forecasts and your labour standards, with less effort for long- and short-term planning.

Optimise labour demand, not just the schedule, with guidance that accounts for each location’s needs.

Simplify staffing decisions and keep planning consistent with out-of-the-box staffing ratios.

Legion Wfm Automated Computations
Legion Wfm Staffing Guidance Labour Insights

Empower managers with actionable insights

Optimise labour efficiencies and employee experience simultaneously

Fit flexible work like restocking or inventory into the right time slots automatically.

See the total cost of the schedule and the gaps against demand and employee preferences, then adjust automatically to meet objectives.

Know how adding or removing shifts affects demand, budget, and compliance before you decide.

Tune the balance between budget, employee preferences, productivity, and coverage to match your strategy.

Automatically improve compliance

Minimise risk and avoid potentially costly fines

Generate fully compliant schedules that match employee skills and preferences with business needs, using pre-loaded, frequently updated compliance templates.

Stay compliant with minor labour laws, with rules tailored to each employee’s age and jurisdiction.

Automatically enforce labour rules, union agreements, and predictive scheduling ordinances.

Legion Wfm Automatic Compliance
Legion Deep Labour Analysis Agent

Know where labour is slipping before it hits P&L

Legion Deep Labour Analysis, part of Legion Agent Managed Services, reviews labour performance weekly, biweekly, or monthly and ranks the stores where budget, overtime, or schedule quality is slipping, with the numbers behind every finding, so the plan holds after it's built. Available on its own.

The Benefits to Your Bottom Line

Legion’s Optimisation Product allows you to create granular, down-to-the-minute labour modeling across all channels automatically.

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Improved Performance

Improve store performance and employee engagement by automatically creating labour plans and schedules that meet business and employee needs 96% of the time.

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Optimised Labour

Built-in compliance flags and templates help companies optimise labour and reduce costly unplanned overtime, resulting in 20% fewer overtime hours than before Legion.

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Maximised Productivity

Maximise productivity by automatically scheduling variable tasks like restocking during times throughout the day when customer demand may have dropped.

FAQ

FAQs About Legion Optimisation

Labour Optimisation software impacts several areas of business operation. Here are a few common questions we receive.

Why is an accurate forecast crucial for labour optimisation?

What should I consider when evaluating a labour optimisation tool?

Why is granularity important in a labour optimisation tool?

How can Legion Optimisation help ensure compliance with labour laws and policies?

Can I control how Legion balances cost, coverage, and employee needs?

Why Legion?

Legion turns forecasted demand into the best-fit labour plan, so every labour hour is positioned for maximum return. Routine and flexible work, like restocking, lands in the right time slots automatically. Your labour standards carry into the plan, teams adjust tasks and roles themselves, and the plan feeds Automated Scheduling.

One retailer in the Forrester Total Economic Impact™ study saw 20% fewer overtime hours vs. pre-adoption trends.

— Forrester Total Economic Impact™ study, July 2026