Frontline Communications
Leverage employee communication software to build trust and transparency
Unlock the power of digital employee communications to dramatically improve the experience of hourly workers.
- Drive higher employee engagement with our award-winning mobile application and frontline communications software
- Streamline how hourly workers communicate within your organisation
- Capture the pulse of employees to gain actionable insights
Highlights
Transform how you update hourly employees by using modern, schedule-aware employee communication software.
Empower employees with an easy-to-use mobile app—built-in chat, newsfeed, announcements, polls, and surveys
Share kudos, build corporate culture, and empower employees with direct updates from management
Utilise Generative AI Messaging Assistant to improve the speed and quality of field communications and create post content with AI-assisted authoring and corrections.
Measure engagement with full reporting and analytics on views, clicks, likes, and comments
Legion WFM enables intelligent automation to determine if messages can be viewed on or off the clock, freeing managers from manual tasks
Improve employee communications
Send targeted messages when and where they are needed
Improve communications and achieve widespread adoption with modern consumer-like communication tools built into the same, easy-to-use mobile app employees use daily to access their schedules—no new apps to learn or IT projects required.
Build culture by sharing company news, leadership communications, and top-performer recognition.
Deliver targeted, real-time messaging based on role, shift status, location, district, or corporate level, ensuring the right team members are always informed.
Schedule-aware communications mean hourly workers only read messages when they are on the clock or are opted-in for critical communications.
Drive higher employee engagement
Transform how you communicate with your team
Replace or complement in-store message boards to reach employees where they are.
Empower hourly employees to easily communicate and connect with peers and managers about everything from store closures to schedule swaps and sharing kudos.
Measure the reach of your communications by tracking views, clicks, and responses to all your important communications.
Build trust with compliant, transparent communications
Stay in compliance with labour laws
Use compliant, schedule-aware communication tools with off-the-clock controls, granular permissions, and configurable policies based on your organisation's hierarchy.
Leverage powerful moderation tools to quickly isolate and resolve improper use of company resources.
Share important documents, training materials, or operational guidelines to keep your employees on the same page.
Increase retention by continually listening to employees
Monitor employee sentiment
Conduct quick pulse surveys to get real-time feedback and engage employees.
Polling and Survey capabilities enable managers to consistently listen to employees by conducting quick pulse surveys to get immediate feedback on employee sentiment and reduce avoidable attrition.
Bring all employees into one unified digital workplace across mobile and desktop.
The Benefits to Your Bottom Line
Legion Frontline Communications provides modern, consistent communication that can boost employee engagement, build trust and transparency, and increase retention.
42% of managers say they need tools to make it easier to communicate with their teams
23% of employees say better communication tools are a top reason why they stay with their employer
Improving communications with frontline workers can help drive a 5% reduction in attrition
FAQs About Employee Communication Software
Employee communication software bridges the engagement gap between hourly employees and management to help drive better retention. Here are a few common questions we receive.
Hourly employees often have varying schedules and may not have the same access to communication channels as salaried employees. Employee communication software ensures that all employees stay informed and connected regardless of their schedules. It facilitates real-time communication, schedule sharing, and instant feedback, improving operational efficiency and employee satisfaction.
By centralizing communication, scheduling, and time management, employee communication software helps to reduce misunderstandings and errors. It allows for real-time updates, ensuring hourly employees are promptly aware of schedule changes. Legion’s communications software is embedded in the end-user experience, ensuring they have timely access to important updates.
Yes, Legion Frontline Communications software is designed to be user-friendly and accessible on various devices, including smartphones. This allows hourly employees to check for updates and communicate with their managers and coworkers on the go, making the communication process seamless and efficient. Legion’s highly rated mobile app means that it’s easy for employees to access important communications when it's most convenient.
Look for features like real-time messaging, schedule sharing, document sharing, polls, and surveys. It should be schedule-aware so that only compliant communications are sent to employees. Additionally, an intuitive user interface, mobile accessibility, and robust analytics are essential for making the most of the software. Legion’s reporting and analytics provide powerful engagement statistics so that managers and administrators can reinforce important content for the business.
Having communication tools embedded in WFM systems allows immediate and efficient communication among team members, managers, and other stakeholders. This real-time communication is crucial for coordinating shifts, discussing work-related issues, or making quick decisions. Legion’s employee communication software is embedded in WFM so that all communications comply with company policies and permissions, are aware of employee schedules, and are easy to access
Why Legion?
Our employee communication software leverages policies, organisational hierarchies, roles, and permissions already set up in Legion WFM, enabling faster rollout because a new app or IT project isn’t required. The solution is highly adopted because hourly employees access the communications tools in the same Legion mobile app they use to view schedules, swap shifts, track time-off requests, or clock activity.
Now communication reaches our hourly employees more effectively, and the frontline team engages with the content. Legion Frontline Communications module lets managers communicate important and time-sensitive information and enables us to reinforce corporate values and share philanthropic performance.
VP of Information Systems
Ready for a Demo?
Request a demo to see Frontline Communications in action and learn more about how we can help you improve your communications with your frontline workers.