Retail Virtual Roundtable

Store teams are under increasing pressure. Budgets are tighter, costs are rising, hiring remains difficult, and customer expectations continue to grow.

Shoppers still expect knowledgeable associates, seamless omnichannel experiences, and consistent service across every store. But when execution breaks down, retailers see the impact immediately: lower conversion, inconsistent customer experiences, and higher employee turnover.

This roundtable will explore how leading retailers are rethinking labor, service, and store execution to drive performance without simply adding more hours.

Together, we’ll discuss:

• What great service looks like today—and where it is breaking down
• Whether current labor and service models align with how customers actually shop
• Where conversion is being lost due to in-store execution gaps
• How to ensure the right people are in place during peak moments
• The trade-offs between labor efficiency and service quality
• How AI can help stores run more consistently
• How to balance enterprise consistency with local store flexibility

Who Should Attend

This discussion is designed for senior retail leaders responsible for store operations, workforce strategy, customer experience, labor planning, and digital transformation.

Register Now!