ANALYST REPORT
Legion WFM: Proven to Improve Labour
Efficiency and Employee Engagement
AI-Powered Workforce Management That Delivers Measurable Results
Legacy workforce management (WFM) systems can’t keep pace with today’s frontline labour demands. That’s why organisations across industries are adopting Legion’s AI-powered Workforce Management Platform—modernising scheduling, reducing costs, and increasing frontline satisfaction.
A new report from Nucleus Research confirms that Legion enables faster, smarter workforce decisions while elevating the employee experience.
“Legion’s AI-powered Workforce Management optimises schedules and transforms frontline labour into a strategic asset, driving both operational efficiency and meaningful employee engagement.”
— Charlotte Belke, Nucleus Research
Download the Report
What Organisations Are Achieving with Legion
After moving from legacy vendors like Reflexis and StoreForce, Legion customers have realized:
- 6%+ labour cost savings per employee through flexible, 15-minute shift scheduling
- Up to 75% reduction in time spent on scheduling with AI-driven automation
- 30–60% lower frontline turnover, supported by mobile-first engagement and flexibility
- Improved compliance with labour laws across multiple regions and formats
- Faster operational decisions, enabled by real-time forecasting and modern interfaces
Customer Proof Points
- A 20,000-store convenience chain replaced Reflexis and saw faster adoption, lower training costs, and increased agility
- A specialty jewelry retailer cut scheduling time by 66% per manager, streamlining operations
- A fashion retailer eliminated 25 hours of excess daily labour for a fifty-person team after switching to Legion
- Multiple customers report higher workforce satisfaction and better alignment of labour to demand
Read the Full Report by Nucleus Research
Discover why forward-looking organisations are replacing legacy WFM platforms with Legion—and the measurable results they’re seeing.