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The holiday season is here and merchants must be ready to serve customers with holiday cheer. After all, your store’s sales will not be their best if the associates working with your customers are not performing at their best. Leveraging seasonal employees presents challenges, since...

“The development of full artificial intelligence could spell the end of the human race….It would take off on its own, and re-design itself at an ever-increasing rate. Humans, who are limited by slow biological evolution, couldn’t compete and would be superseded.” - Stephen Hawking, interviewed by...

The future of work is one of the hottest topics right now. Experts in all fields that touch the workplace - from sociology to technology - regularly give their opinions regarding the impact of the two massive waves that are changing what work means everywhere....

The Impact of Experiential Retail Twenty years ago, Joseph Pine and James H. Gilmore published an influential article in the Harvard Business Review titled “Welcome to the Experience Economy.” They asserted that staging compelling experiences would become the next competitive battleground for leading-edge companies, and that economic value...