Labour Optimisation
Automatically generates the optimal labour plan
Legion WFM enables intelligent automation to empower managers with staffing guidance and labour insights.
- Create the most compact labour plan possible. Choose the optimal work role to fulfill the labour demand and perform the work while ensuring all compliance and pay rules are met.
- Create granular, down-to-the-minute task-based labour modeling across all channels automatically.
- Highly accurate forecasts combined with optimised labour plans are used to automatically generate quality schedules that meet business requirements and employee needs.
Highlights
Instantly predict the number of employees and skills needed every 15, 30, and 60 minutes daily – resulting in better customer service and reduced labour costs.
Automatically includes flexible workloads, such as restocking or inventory, without human intervention
Legion WFM enables intelligent automation to empower managers with staffing guidance and labour insights
Reduce hours required in the schedule to create the most compact use of labour possible.
Optimising labour spend is critical for retailers, and often, improvements are measured in basis points. Legion WFM helped this retailer achieve a 500 basis point improvement in labour efficiency across thousands of its stores. This improvement in workload efficiency enables them to reinvest that labour to serve customers better and increase customer satisfaction. ‘There are very few projects that have that high a level of impact,’
Director of Store Operations, - National Discount Retailer
Save time with automation
Instantly create schedules that meet your objectives.
Automatically computes optimal labour hours based on precisely forecasted demand and customer labour standards. Drives efficient labour plans, giving you more insight into long-term and short-term labour demand with less effort.
Staffing guidance considers all labour-related elements (models, location-specific attributes), optimising labour demand rather than just the schedule.
Out-of-the-box staffing ratios are provided for labour creation to simplify staffing decisions, streamline resource allocation, and ensure consistent workforce planning.
Empower managers with actionable insights
Optimise labour efficiencies and employee experience simultaneously
Provides a more fine-grained view of scheduling shift increments than legacy tools. AI-based workload computation automatically includes flexible workloads, such as restocking or inventory, without human intervention.
See the total cost of the schedule, identify the gaps between scheduled hours, demand and employee preferences, and automatically adjust to meet objectives.
Get insights on the impact of adding or removing shifts on meeting demand, budgets, and compliance.
Automatically improve compliance
Minimise risk and avoid potentially costly fines
Pre-loaded, frequently updated compliance templates and business rules help ensure schedules follow labour laws, and use optimal labour plans to automatically generate fully compliant schedules that match employee skills and preferences with business needs in a single click.
Automate compliance with minor labour laws by tailoring rules based on each employee's age and local jurisdiction.
The Benefits to Your Bottom Line
Legion’s Labour Optimisation Product allows you to create granular, down-to-the-minute labour modeling across all channels automatically.
Improved Performance
Improve store performance and employee engagement by automatically creating labour plans and schedules that meet business and employee needs 96% of the time.
Optimised Labour
Built-in compliance flags and templates enable companies to optimise labour and decrease costly unplanned overtime hours by 10% on average.
Maximised Productivity
Maximise productivity by automatically scheduling variable tasks like restocking during times throughout the day when customer demand may have dropped.
FAQs About Labour Optimisation
Labour Optimisation software impacts several areas of business operation. Here are a few common questions we receive.
- An accurate forecast is pivotal because it predicts future labour demands. When the forecast is accurate, businesses can ensure the right number of employees are scheduled at the right times. This not only meets business demands but also avoids overstaffing or understaffing, leading to cost savings and improved employee satisfaction.
- Avoid the rising costs of last-minute schedule changes due to new U.S. predictability pay laws.
Look for a tool that:
- Offers granular and flexible scheduling capabilities.
- Seamlessly integrates with your existing systems and labour standards.
- Provides actionable insights and analytics for labour planning.
- Comes with adjustable controls to cater to specific business needs.
Granularity refers to the level of detail the tool provides. A tool with high granularity can break down scheduling and tasks into smaller, more precise increments. This allows businesses to cater to specific demands at specific times, optimising labour deployment and ensuring tasks are efficiently addressed.
Legion Labour Optimisation provides pre-loaded compliance templates and business rules that are updated frequently to help ensure schedules follow all labour laws and policies. These templates provide a solid foundation to create optimal labour plans that are used to automatically generate fully compliant schedules that match employee skills and preferences with a single click.
Why Legion?
Legion provides a more granular view of scheduling shift increments than legacy tools. Its Labour Optimisation seamlessly manages both routine and flexible workloads, delivering insights for labour planning. Labour standards and tasks integrate seamlessly, with self-service controls to modify tasks and roles, supporting Legion's Automated Scheduling.
With Legion’s workforce optimisation capabilities, one organisation could reduce its overtime pay by 7% to 10% over three years.
ーForrester TEI Report
Ready to Try It?
Request a demo to see Automated Scheduling in action. Learn more about how Intelligent Automation powered by Legion WFM simplifies and reduces scheduling time.
